Special Event Rentals: Edmonton: Help & How To

All equipment is tested before leaving the warehouse. That said, in transit, certain items may shift and cause operational difficulty. As a result, occasionally equipment may or may not work as expected and sometimes there can be confusion as to exactly how to operate or set up specialty items.

If you are experiencing difficulty with the set up of your equipment or your equipment has stopped working, before asking for a replacement item, troubleshoot your set-up.

Commercial equipment draws a significant amount of electricity and certain items need a dedicated 15A line. Failure of electrical equipment is often due to inadequate power supply or sharing circuits that cause the power breaker to trip.
Shield any equipment operating with propane from wind as wind can affect the operation of the pilot and burners.
Extension cords are not recommended for coffee urns and concession equipment.

Here is an extensive selection of Instruction and Information sheets on many of our items.

If you require further assistance, please call (780) 435-2211 and ask for our Order Desk. If you are calling after regular business hours and your request is an emergency, please wait for the automated message and press “3” for assistance.

ALL PURPOSE CANOPY INSTRUCTIONS

BBQ OPERATION & CLEANING

BEVERAGE FOUNTAIN OPERATION

BIL-JAX STAGING

CANDY FLOSS OPERATING INSTRUCTIONS

CATERING EQUIPMENT CARE

COFFEE URN INSTRUCTIONS

DEEP FRYER INSTRUCTIONS

PIPE AND DRAPE INSTRUCTIONS

EASY STRIKER INSTRUCTIONS

FLATWARE CARE

FLOATING CANDLE CAUTION